Company Profile
With decades of experience, Conlog is a manufacturer of innovative, reliable and convenient smart metering solutions for demand management, revenue enhancement and managed services.
Our purpose
Conlog’s purpose is to enrich lives by connecting people and resources. We believe that resources have the power to transform futures and unlock vast human potential, and this drives us to achieve excellence so we can make the biggest positive impact possible in the lives of all we touch.
Cutting-edge, future-focused solutions
Our speciality lies in innovating, manufacturing and delivering holistic smart prepayment solutions for the management of water and electricity services. Our extensive portfolio includes smart prepayment electricity and water meters, revenue enhancement solutions, revenue collection, revenue protection, demand management, maintenance, support and advisory services. We also have a dedicated MERSETA accredited training facility covering all aspects of smart prepayment solutions, focusing on product application, installation and commission, preparing the future innovators of tomorrow.
This comprehensive approach empowers our customers to reap the full benefits of their investment, ensuring long-term, sustainable success.
The Conlog difference
- We gain an understanding of each customer’s business so we can assist them in meeting their objectives.
- Our innovative solutions meet and exceed our customers’ expectations.
- We are able to provide bespoke solutions according to your exact specifications.
- Our offer is developed based on market-led innovation, to ensure that you have access to the best smart solutions on the market today.
- Our professional services are delivered by a highly motivated and experienced team.
- We are 100% committed to providing exceptional customer service.
- Our team of qualified engineers and technicians are able to provide superior technical support both locally and internationally.
- We are the only end-to-end metering manufacturer in sub-Saharan Africa. A key competence is our superior world class manufacturing backed by nearly 6 decades of experience.
Our commitment to inclusion in South Africa
As a proudly South African black industrialist company with local shareholders, we hold our B-BBEE Level 1 certification.
Conlog’s commitment to responsible practices and continuous improvement
Our SHEQ (Safety, Health, Environment, and Quality) policy plays a vital role in managing risks, maintaining compliance, and ensuring a safe, healthy workplace. By enhancing quality control, championing environmental sustainability, and fostering employee engagement, it helps us reduce accidents, minimize costs, and mitigate legal risks, all while driving excellence across every aspect of our operations.
Comprehensive products & services
Our wealth of knowledge and expertise is unrivalled, and our team boasts hundreds of years of collective experience in smart prepayment. This enables us to guide, counsel and mentor customers in the right prepayment solution for their needs, both today and tomorrow. In addition to consulting, we offer a broad array of professional managed services, including:
Infrastructure design
Our specialists create an integrated and technology-proof solution for your site, which encompasses equipment, software, communication and disaster recovery.
Project management
On-site project management personnel are deployed to assist you in the establishment of your prepayment site, providing best practices and, more importantly, instant and accessible support.
Application engineering
Our application engineers provide bespoke solutions and high-level migration and integration of your existing systems, ensuring that you have the information you need, when you need it and where you need it.
Business intelligence
There is an ever-increasing demand for information that provides insight and value to business operations. We achieve this through purpose-built reports and data analysis, giving you the information you need to make critical business decisions, right at your fingertips.
Service level agreements
Utilities are assured of guaranteed service through the use of our SLAs, which are developed and customised according to your needs.
Service excellence
Our customer support centre is available seven days a week, 365 days a year, providing customers with first-line technical support. Accessible through telephone, internet, email and more, our service centre is also a hub for critical support.
Project engineering
Our dedicated project engineering team is available worldwide for the deployment and commissioning of smart prepayment solutions. With solid backgrounds in IT and metering, they ensure our customers’ systems are operating optimally and efficiently.
Training
Complementing the full suite of smart prepayment products is our dedicated MERSETA accredited training facility. Customers can receive extensive training in all aspects of smart prepayment systems, either at Conlog’s training facility, off site at the relevant project, or an online training session.