Conlog

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Installation & Commissioning of Prepaid Metres

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Installation & Commissioning of Prepaid Metres

A Specialised Training Academy for Prepayment Solutions

The transference of skills and knowledge is critical to Conlog’s success.

We’re the only prepayment company, globally, with a specialised training academy providing customisable, accredited courses in all aspects of prepayment solutions. Our training academy offers several modules and the utilisation of Outcomes Based Education and Training.

Delegates can work at their own pace through a hybrid combination of practical aspects and lectures to help ensure complete understanding of the topics.

A Specialised Training Academy for Prepayment Solutions

We offer training courses at your premises or at our fully equipped training centre in Durban, South Africa. There’s a final assessment and/or examination at the end of all training to ensure competency and certification.

We offer training courses at your premises or at our fully equipped training centre in Durban, South Africa. There’s a final assessment and/or examination at the end of all training to ensure competency and certification.

Courses are aimed at:

  • training directors
  • accountants and auditors
  • meter installers
  • management system operators
  • vending unit operators

Topics Covered

Key Metering Concepts & Standards

The following topics will be covered:

  • Line load reversal
  • Protection features
  • Smart metering
  • Radio frequency
  • Power line communication
  • SANS 1524
  • Standard Transfer Specification (STS)
  • Independent Communications Authority of South Africa (ICASA)
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Overview of Conlog Product Range

Trainees receive a comprehensive overview of Conlog’s hardware, and the specifications of the different meters offered.

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Product Safety Requirements

Trainees learn safety tips to follow when installing a prepaid meter.

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Product Installation Procedures

Trainees learn how to install a meter and apply their knowledge with practical installation during the lesson.

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Product Commissioning

Trainees learn how to commission and decommission the meter using the commissioning token.

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Product Maintenance - Including Fault-Finding

Trainees will learn how to fault-find and correct faults on Conlog meters.

Benefits of Training

They essential benefit of our training is that we have defined several job functions within prepaid electricity that would be performed by the utility’s personnel.

This enables you to select the appropriate course based on the job function, level and experience, and ensure that personnel have the skills to handle the task.

Training equips individuals with the skills to operate effectively, improving business performance, customer service and overall business success.

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Improved Accuracy and Efficiency

Well-trained personnel can accurately handle prepayment systems, reducing errors and ensuring smooth operation.

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Improved Customer Service

Proper training means staff can better assist customers and address queries and issues confidently, improving customer service.

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Compliance & Regulations

Training ensures personnel understand compliance with regulations and industry standards, reducing legal issues.

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Higher Adoption Rates

Staff who understand the workings and benefits of prepayment solutions can promote these options to your customers, leading to higher adoption rates of prepayment solutions and increased revenue.

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Faster Problem Resolution

Employees who are knowledgeable can help resolve problems faster, minimising errors and improving customer satisfaction.

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Reduced Training Costs

Comprehensive training from the start reduces the need for ongoing training, leading to long-term cost savings.

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Employee Satisfaction

Employees are better satisfied with their work when they have the skills, knowledge and resources to perform well. This increases job satisfaction and employee retention rates.

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Strategic Insights

Trained staff can analyse data and offer valuable insights for strategic decisions and business improvements.